Who is eligible to use this program?
All 2024 UCare MSHO plan members are eligible for Caregiver Assurance. There is no additional criteria necessary to participate.
Either the UCare MSHO plan member themselves or their designated caregiver—a single individual—may use this program. When calling, the designated caregiver must have the member’s plan information available, including the member Name, UCare ID and Date of Birth.
What if I don’t meet the MSHO program eligibility requirements?
Speak with a Caregiver Assurance Advisor to determine available options.
If you don’t qualify for this program through your 2024 UCare benefits, you may elect to purchase M Health Fairview’s Caregiver Assurance™ monthly membership. If you elect to purchase this service, you will be charged directly for the service, UCare will not cover the cost of this service. More information about our membership program and other products can be found at www.caregiverassurance.com..
How can I get started?
Call (612) 672-7996 to speak with a Caregiver Advisor or contact your UCare MSHO Care Coordinator for additional information about the program. You can connect with your UCare care coordinator by calling UCare Customer Service at the phone number located on the back of your UCare member card.
Are interpreter services available for non-English speaking members?
Yes! The Caregiver Advisors will help to coordinate an interpreter to join all conversations if necessary. Interpreter services will be provided by UCare.